EMS Careers
Enterprise Merchant Solutions (EMS) is the leading POS solutions provider for the Pacific Northwest. We are seeking candidates with restaurant and technology experience that want to be part of a growing company with long term success. We will train the right candidate, even with no experience.
Positions
• Sales Representative
Outside Sales Representative will promote the Aloha Point-Of-Sales (POS)
About the Position:
- Receive professional sales training (introductory and ongoing)
- Learn industry standard selling methodologies
- Management assists with lead generation, needs assessments, demonstrations, proposals and closing
- On-line resources for product and industry training
- Multiple income options (performance based straight commissions and salary plus commission)
- Professional freedom to make your own schedule
- Competitive and uncapped compensation packages
• Training Representative
POS Training Representative will implement the Aloha Point-Of-Sales (POS)
About the Position:
- Consult with restaurateurs and managers on how the system will work
- Manage client expectations through project management framework(s)
- Develop the operational and reporting DB to meet their needs
- Conduct face to face and web based training
- Set up the system and work with clients in a “live/production” environment
- Work as part of the support team to provide 24/7 technical & customer support
- On-line resources available for formal product and industry training
- On the job training on both the application and basic network trouble shooting
• Technical Support Representative
POS Technical Support Representative will support the Aloha Point-Of-Sales (POS)
About the Position:
- Serve as customer advocate
- Respond and record cases in a timely and professional manor
- Troubleshoot, research and repair computer networks
- Take ownership of cases (inception to completion) insuring client satisfaction
- Learn new products and diagnostic tools and share knowledge with team
- On-line resources available for formal product and industry training
- On the job training on both the application and basic network trouble shooting
Candidate Qualities
- Desire, dedication, and passion to succeed
- Self starter with an excellent work ethic
- Positive “can do” attitude
- Ability to improvise, adapt and overcome in a fast paced demanding environment
- Personable demeanor and professional appearance
Experience Education Skills
- 2 year Associate or technical degree or equivalent education experience required
- 4 year Bachelors of Science or equivalent education experience preferred
- Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook etc.)
- Basic understanding or networking terminology
- Must be able to work independently and demonstrate ownership of project / task
- Demonstrate ability to solve a wide range of problems with a diverse scope and moderate complexity
- Schedule varies depending on team, 24/7 accessibility for urgent client issues
- Must be able to work flexible work schedule including nights, weekends and holidays
For consideration, please download the application in the link provided, and email the application and a copy of your resume to HR@emsposinc.com, alternatively you can fax the application to (206) 575-2323.