The Point of Sale (POS) system is the backbone of the operations of a restaurant. In addition to the traditional functions of processing sales, most advanced systems provide accurate information and solutions for daily needs. It is, however, important to note that a good Alaska POS system should be affordable and easy to operate with minimal staff training. After all, the main reason for using the POS system is to ease the workload with negligible increase in expenditure.
Regardless of the system used, there are a number of reasons why POS systems are still the best choice for running most restaurants. Let’s take a look at some of these reasons.
1. Reduced Human Error
Despite being the initial point of having a POS system, we cannot overlook its significance as a selling point. The advantages as compared to human error are numerous. The programs designed to run these systems operate efficiently. With the latest technology, all information needed for a sale to take place is within the system.
2. Improved Transaction Time
Since the POS system has all of the details, there is usually no manual keying of data. The system is able to determine the kind of product, the price, and the tax. The total of the sale is made as per the customer’s order, and the amount owed is displayed. Again, there is no calculation needed by the teller to determine the balance owed for the purchase. The POS also calculates any change due the customer. Just key in the total amount received from the customer, and the balance will display on the screen. When this process is done manually, the time taken to process the transaction is considerably longer.
3. Inventory Management
For your restaurant to be successful, you must know how much stock you have, how much has been sold, and how much you need to order. Generally, this kind of information is not easy to get without the POS system. The manual counting and balancing of sales and remaining stock involves a lot of paperwork.
In a POS system, the stock is scanned into the system, and the price is set. Then, sales deductions are automatically calculated, and the available balance is easily maintained. The restaurant owner knows what he or she needs to order by simply checking the system.
4. Integrated Rewards
Turnover determines a restaurant’s growth. Happy and loyal customers are essentially the greatest goal of a successful restaurant. An appreciated customer will always find a way back, and what a better way to show appreciation than through rewards? An integrated rewards and POS program keeps track of your customer’s purchases at every point. At the end of the day, the system rewards points depending on the value of the customer’s purchases. These points can later be redeemed for goods or services. All you need to do is enter the customer’s information in the system, and the POS system takes care of the rest.
The steady re-invention of technology is an assurance that new products will always be available to your customers. In a scenario where you have a popular new product, your customers can be given a chance to pre-order and pay later. This feature is embedded in the POS system and is available for utilization. Keeping your customers updated maintains their loyalty.
6. Round the Clock Support
Cloud computing offers the business owner a chance to match up to the customer’s demands. In POS cloud computing, it is possible to check sales, purchase orders, perform customer analysis, and manage inventory for 24 hours. The support team provides assistance on all issues missed during normal hours of operation. Furthermore, you don’t have to be physically present to run your restaurant. With technology, running a restaurant has never been easier.
7. Employee Tracking
The Alaska POS system uses unique codes to track every employee. The codes simplify tracking for every transaction made by a particular employee, regardless of whether they used the same machine. From this, management is able to determine strong versus weak staff through the sales they make. Employees who are aware of individual tracking tend to be keener and are less likely to steal.
8. Price Stability
For restaurants with outlets in multiple locations, it is not easy to maintain the same price for products without a POS system. Thus, through a digital database, the restaurant owner can amend the prices for products at every location with a single click. A constant price is essential for customer service. Satisfied customers are more likely to visit other outlets of the same store as they already know the prices.
9. Ease of Tracking
Using the POS, it is easy to check on past transactions. This can be very helpful during an audit or when following up on a customer complaint. Records of customers together with the types of purchases, the times, and the name of the restaurant are all available. Additionally, unlike the traditional filing system, destruction of reports is not likely if the servers are not on the premises.
10. Reduced Workload
A good POS system frees up time, so management and staff can focus on other important duties like customer service. Your employees can also have more time for their families, improving work-life balance. In the end, the restaurant will have more productive employees.
11. Flexible Expansion
In addition to customer satisfaction, the aim of every restaurant is to expand in sales and inventory. The POS system offers a chance to easily add registers within the restaurant or in its network of sites. A single POS system can run all of the computers from the different locations.
12. Better Planning
Finally, the POS system highlights customers’ buying habits and makes it easy to anticipate future sales. A system report will let you know when most of your sales occur and the most frequently bought meals. With this information, your restaurant can avoid stock-outs.