A point of sales system is no longer just the smart version of a cash register. These systems now serve as an invaluable business tool that can set you apart from the competition.
It can be difficult to choose one, though, because there are a lot of options and most people don’t know how much different features can help their businesses. If you’re in search of the right system for you, we’ve compiled the list you need.
Here are a few things to look for in your business’ point of sales system.
Things to Look for in a Point of Sales System
If you sell a product or service, you aren’t exempt from needing a system. Depending on your market, though, different features will apply to you more directly. Check out this list to get ideas for this important purchase.
1. Customer Information
One of the great things about modern systems is their ability to document customer information. Whether this means that you have instant access to a customer’s haircut preferences or you know when their birthday is, knowing a little about your clientele is very important.
Take birthdays, for example. If you have any birthday promotion, you can set up your system to alert you which customers have a birthday coming up. This will allow you to send an email or flyer in the mail that lets them know they can save at your store.
Engaging with customers is an essential way to provide great service and keep them coming back.
2. Scheduling Capabilities
You want to make sure that your system incorporates scheduling into its interface. This allows customers to order and make appointments from online. At the same time, you can see which appointments have been made in real time.
All scheduling and purchases should also be registered in that client’s order history. This will give you more insight to use the next time you come in contact with them.
This should go without saying, but your POS system should monitor your inventory in real time. That means that as something is purchased, your system is adjusting the stock of that item.
Having this feature allows you to manage inventory and accurately plan future product orders. It’s also helpful when a customer asks you if “you have something in the back.”
4. Multiple Payment Options
It feels like there’s a new way to spend your money every year. Whether your customers are spending with cash, credit, or Apple Pay, you want to accommodate them.
Make sure that any new point of sales system you purchase has the potential to accommodate new and changing modes of payment.
5. Intuitive Usability
One of the greatest things about Apple products is the fact that a child can use them. That’s why it’s so effortless for us to navigate complicated systems on our tiny little screens.
You want a product that you can easily understand and use. Usability is going to allow you to maximize what you can do with your system.
Want to Know More?
There are many tips and tricks for using point of sales systems in different industries. There are also a lot of benefits to using these systems that you should understand in depth.
Contact us for more inside information on point of sales systems and how to use them.