A restaurant point of sale (POS) is a computerized system that enables restaurant owners to track their sales, cash flow, and food inventory through a digital application. The POS system simplifies the restaurants bookkeeping process through the elimination of bureaucratic procedures. Other key benefits of deploying a restaurant POS system include:
1. Simplification of Communication across Key Departments
A modern POS system simplifies communication between departments. For instance, if the POS system discovers that certain portions of the inventory are getting replenished, the POS system through automated algorithms dispatches a reminder to the purchasing department, accounts section and the suppliers. Through such instantaneous relay of information, critical business units involved in making a purchase decision are alerted on the action plan to undertake. Besides, inventory usage is monitored by providing real-time feeds to the management who can advise other departments on the next action plan since information about sales are viewed from the inbuilt dashboard system.
2. Integration with third party payment gateway
The point of sales systems easily integrates with third party payment portals such as credit card payment systems and mobile wallet payment gateways. The customers during the ordering process are only required to key in digits from their credit card or swipe their cards or cell phones, and the payments are automatically deducted from cash balance from their cards or mobile money wallets. Such processes are convenient and safe for both customers and the business since money does not have to be carried out in bulk.
3. Streamlining of Business Information
Information such as profit and loss accounts can be organised by a POS system to make it easier to analyse. The same information can be clustered on an hourly, daily, weekly or monthly basis to enable the restaurant to understand customer cycles and how best to order specific items from the suppliers. The restaurant management plans and collaborates with suppliers to stock menu items that replenish fastest since the two entities involved across the restaurant supply chain have essential information on which products are likely to get depleted the fastest.
4. Monitoring Staff output
The POS system does not only monitor the sales but also tracks the team’s input to the organisation. Modern solutions provide a log depicting time on how the staff logged in and out. With such information in hand, it becomes easy to monitor staff activity and also courtesy of remote management feature, the restaurant manager can view activities taking place inside the restaurant while he/she is away. Through in-built instant-messaging features, the restaurant manager can provide insights on next course of action even if he/she is not physically present inside the premises.
5. Elimination of Employee Theft
Since each food item that enters into the system is automatically deducted from the supply chain, the chances of employees stealing inventory are minimized because there is a clear record on how the supplies were utilized.
Several vendors provide restaurant POS systems. However, these solutions come with different capabilities, and it is, therefore, advisable to consult widely on the best system that complements with the primary business processes. It is also proper to acquire systems that come with the manufacturers after sales warranty to avoid a scenario whereby the cost of repairing the system is almost same as deploying a new solution. Purchasing a robust and scale-able restaurant POS system saves both time and money.