When did you last update your point-of-sale (POS) system? Two years ago? Eight years ago? Do you even remember the last time your POS software was referred to as being new? An outdated POS terminal may not only be holding your profits back, but also endangering your most esteemed customers. For many businesses in Oregon, an Oregon POS system is the heart of the business. Unfortunately, a majority of the business owners are reluctant to upgrade their systems because of resources such as time and money.
While it is easy to stick with your familiar POS, failing to switch to a new technology can cause some grave consequences, such as lost profits, slower transactions, and lack of usability. Moreover, if your POS system is outdated, it is likely that you are putting your customer’s data at risk. You wouldn’t want to lose them, would you?
So, how do you know it’s the right to update your POS terminal?
1. Outdated hardware
Think of how technology has changed over the past few years. Nowadays, people wait no longer than one year before itching for a new smartphone in the market. Nobody wants to change their POS hardware that often; however, the average setup is usually outmoded after three to six years. What’s more, new software nowadays are not compatible with older hardware because they cannot accommodate the level of functionality.
2. Your customer experience is wanting
Does your POS system provide you with the necessary tools required to create the remarkable customer experience that you have always envisioned? Or, are you looking for better and more innovative ways to manage your customers’ loyalty programs and provide them with new types of promotions? Maybe, you just want to offer your customers more convenient payment methods and paperless e-receipts.
Whatever your reason, modern POS systems are the way to go. Not only do they offer efficient transaction processes, but also come with customer-centric features such as online ordering, configurable customer profiles, omnichannel integration, and more.
3. It has limited integrations
If you spend too much time on exporting your business information into third-party programs such as QuickBooks, then your POS system is probably outdated. Wouldn’t it be comforting to handle all your daily business paperwork in just one program? Well, you definitely can!
Modern systems have in-house features that will make your work less daunting by offering integrations with other programs to supplement you with all the information you may need. Why tire yourself when you can simply reduce errors and get all the work done with a new POS system?
4. It’s not EMV-compliant
If your business in not equipped with an EMV-compliant POS system, then you will be liable for out-of-pocket coverage losses in the case of fraudulent transactions. It is critical and beneficial for your business to have an updated POS system to evade these costly consequences. You have better things to worry about; don’t make this liability issue one of them.
5. It’s proving to be too expensive to maintain
Older POS systems require high maintenance not only in terms of purchasing huge backup servers, but also in terms of energy, time, as well as frustrations. On the other hand, modern POS systems have inexpensive technical support, automatic updates, and trained professionals that maintain and monitor the servers housing your business data. Cool, isn’t it?
Make your business more competitive by updating your POS Terminal.