A computerized point-of-sale (POS) system simplifies a variety of actions in a restaurant establishment. This includes ringing up sales, tracking, and ordering. Many of the POS systems are custom made and designed to match the requirements of a specific style of restaurant. They are highly effective at increasing the efficiency and smooth operation of the establishment.
Here are several of the major reasons to install a POS system:
Custom Installation: Since these systems are installed in the sandwich shops to chain restaurants, it is possible to have significant input on the components, work station, and terminals needed. A typical POS system is broken down into several different components, such as those relating to the keyboards, bar code scanners, small printers, touch-screen monitors and cash drawers. A full package system with multiple terminals and components is practical for the restaurant with a separate bakery and deli area. A smaller restaurant is certain to benefit from the custom approach where it is possible to build the unique package from individual software and hardware elements.
Time Management: A POS system is certain to help with time efficiency for the bartenders, chefs, and waiting staff. Time reduction is possible since it isn’t necessary to visit several areas of the restaurant to place a taken order. Orders are sent directly to the separate terminals to match the orders for the main course, appetizers, drinks, etc.
Business Reports: A significant quality of the restaurant POS system is the ability to generate a variety of essential business reports. Most of the high-end models generate real-time information in relation to profits and loss, popular items, inventory, stock, credit card transactions, and the server’s sales. A restaurant using one of these smart systems is certain to benefit from increased efficiency in record keeping since all data is achieved on the computerized system.
Error Issues: A computerized system is appreciated for its ability to cut human error since the ordering process is simplified for all those using it. Poor penmanship can mean an incorrect order is sent out to the restaurant which results in a loss of profit and waste. But there is no excuse for mistakes in the ordering process when the incoming orders arrive on the easy-to-read prep station.
All in all, a POS system with the right components to match the eating establishment is certain to help with improving the ordering process and ensuring detailed records are kept for all activities. Here are some ways a POS system can make the restaurant workplace easier:
1. What To Look For In A Hospitality System. POS Systems specially designed for restaurants will have features built specifically for that environment. Most POS systems contain many good features but may not cater for detailed find dining menu planning, complex meal orders, reservations, client retention, integrated home delivery, and so on. Any good restaurant POS should be able to cater for these everyday operational needs.
2. Management Information – How Can It Help? Owners/managers need tight control over table accounts, cost of goods, cash float, and staff. All of this is required on top of keeping competition at bay and managing growing amounts of business information. Most POS systems offer powerful reporting to connect and manage all your activities. Reporting is key to seeing where your money is going and can help reduce this burden of information overload.
3. Meeting The Customer Loyalty Challenge. With the growing need for client retention, easy use e-mail, SMS, or mail promotions should be a key function of any POS system. Loyalty campaigns do not always needs to be cash based. Soft rewards like good table reservations or simply recognizing returning customers by name have high value. A fully integrated central member database should support targeted marketing, instant coupons, points schemes, coupons, purchase related benefits, and more. Systems should also be continually updated at no extra charge as new technologies emerge.
4. What New Systems Can Help Streamline A Business? CCTV, paging, and wireless handhelds are popular with restaurant customers. CCTV can help you keep an eye on your business from anywhere. All you need is an Internet connection to view live or recorded footage. When integrated to POS, you can see who sold what, when, and at what price. Wireless POS handhelds are like automated waiter pads. They should incorporate the same software and design as the main POS system. Handhelds can help you sell more on the floor, reduce staff costs, and boost table turnover. Bistro or gaming paging systems offer similar cost reduction benefits.
5. What About Speed, Reliability & Scalability? We would always recommend selecting a system that has been tried and tested widely. Our restaurant POS system has been installed in over 30,000 venues worldwide. This gives us and our customers the security of knowing that every feature they may need has already been catered for, tried, and thoroughly tested. Smaller systems often exclude necessary features, the ability to be scalable or be bug free.
6. Do All These New Systems Integrate? As your business grows any core system needs the ability to seamlessly integrate with other useful applications. POS interface to CCTV and handheld ordering systems are popular with many of our restaurant clients. Credit check, enhanced staff time scheduling, and remote staff schedule retrievals are just a few of the additional POS modules available.
7. How Should New Technologies Be Implemented? A system demo or a customer site visit can help initial cost and benefit evaluations. Ergonomic needs like space for terminals, back office PC location and kitchen communications will drive system configuration. Check the availability of trained tech support, a common concern in the hospitality industry. Systems also need to be simple to learn, to make new staff instantly effective. Finally, check what payment plans may be available to help step change up to newer technologies.
Our own restaurant software is totally scalable, designed for single venue or multi-site businesses. Already installed in 30,000 sites worldwide, we have the security of knowing that every feature needed is already catered for, tried, and thoroughly tested before use.